01253 346723

jesmonddene@hotmail.com

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PHONE 01253 346723 FOR CHEAPEST PRICES

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A deposit of £20 per person is required to secure booking credit cards and paypal taken.

Terms and conditions

We ask for £20 per person deposit in advance to make a reservation. We ask that you pay any balance on day of arrival after you have satisfied yourself you will be comfortable during your stay.

Cancellation charges

It is your right to cancel your booking with us at any time. However if we have reserved a room for you and declined other potential bookings because of your reservation it is fair that we retain your deposit of £20 per person if we are notified with more than 28 days before the arrival date. Cancellations within 21 days of your arrival will incur the full tariff  as quoted at the time of your booking for the whole of the intended stay.

You can cancel your booking with us via email jesmonddene@hotmail.com or phone 01253 346723

Check in – Check Out

You can check in any time after 11am and up to 11pm.Your room may not be ready until 2pm but we can however store your luggage for you. On check in we prefer that you settle any outstanding account for your full stay. On day of departure please vacate your room by 10.30am this gives us time to prepare it for any new guests arriving on the same day. We can store your luggage for you to collect later by prior arrangement

The proprietor reserve the right to cancel accomodation if at any time in their opinion the behaviour of the guests is such that the comfort and enjoyment of other guests is disturbed or endangered. In this event you will be asked to leave without entitlement to compensation.

The person who makes a booking becomes responsible for the well behavior of the people in the group we have the right to take payment from the credit card of the person who made the booking for any damages.